6 Principles to Engage and Lead Leaders

One of the most pressing issues facing many digital transformations inside organizations, especially those involving AI and machine learning, is that you have non-technical leaders leading highly technical designers, engineers, scientists, and implementors.

It’s kinda like opening a restaurant because you love food but have no experience in food service or hospitality and didn’t spend a day at culinary school. You’ve hired a chef and a series of skilled kitchen associates, and you decide you’re going to start making recommendations on menu items, food costs, and the actual plating of food.

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Soft Skills for Hard Times: How to Tackle the Virtual Culture Dilemma

With 2020 in the rear view and 2021 starting with more of a stutter than a bang, we are looking at what was once our “new normal” becoming just…life. As Forbes recently reported, 74% of CFOs intend to accommodate at least some employees working remotely for the foreseeable future. This (gestures to quickly constructed home office) is here to stay. Gone are the days of heading out for coffee with your office bestie or ducking into a conference room to hash out an idea, and in are the days of spotty internet connections and “can you hear me?” While it is nice to connect with your team over video calls and chat, the spontaneity and authentic connection we once had feels strained. Technology, pets, kids, and oh yeah, a pandemic, provide us all with distractions aplenty.

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6 Traits That Make New Leaders Great Leaders

Great Leaders

Becoming a leader of people should be a more deliberate process than it typically is.

Too often organizations simply recruit their next leaders from high-producing individual contributors. The most efficient dental hygienist, the most creative digital designer, or the top-producing sales professional becomes the next team leader.

At first blush, that process seems logical, until you recognize that few skills that make a great dental hygienist, digital designer, or sales producer transfer to leading people.

In fact, those skills often conflict with the competencies of leadership.

This in no way disqualifies the top-producing individual from a promotion to leadership, but let’s be clear: achieving goals as an individual, month after month, has little to no correlation to helping others do the same.

As you’re surveying your leadership bench strength, consider these traits of great leaders:

  • They develop an abundance mentality. This means leaders don’t think in terms of scarcity but rather abundance; they share credit, attention, and resources and metaphorically shine the spotlight on their teams, not just themselves.
  • They demonstrate empathy. They balance speaking with listening and believe they are not valued for being the smartest person in the room but for appreciating other people’s ideas, passions, and struggles.
  • They genuinely like to see others succeed. They delight in the success of those around them, including championing and promoting people who might eventually earn more income than themselves.
  • They value relationships. They understand that a leader’s role is to model and develop mutually trusting relationships to ensure smooth communication and clarity at every juncture.
  • They understand how to build connections and the power of culture. This requires admitting when they are wrong, offering apologies without excuses, and caring for the professional and personal wellbeing of their team members.
  • They constantly move outside their comfort zone to offer high-courage feedback to others on their blind spots in a way that ensures the relationship remains intact. They also create the conditions for others to provide feedback on their own leadership style and make it safe for team members to talk openly and transparently about what’s working—and most importantly, what’s not.

Add your own criteria to this list, and be certain to clearly explain what you value—and what you don’t—to those team members who want to move into leadership. Many high-producing individual contributors either don’t know or don’t understand which old skills they may need to leave behind and which new skills they need to build.

Can star individual contributors become leaders of people? Of course. And more of them will succeed if you’re brutally honest with them about this leadership truth: the skills that helped them achieve their individual success may not be what helps them achieve success leading others.

Making the Most of Meetings Using Work Style

meetings

Managing diverse groups and people domiciled in different geographical locations is a challenge for all leaders.  When it comes to having meetings, this challenge is further complicated and it is critical that leaders and managers effectively prepare for meetings if they desire success as the outcome.  It is important as part of the planning process to start with the end in mind.  What are you hoping to achieve?  In other words, how would you know that the meeting has realized the aims you had in mind?  Knowing who needs to be in the room, being deliberate about including their voices and respecting their views, keeping focused on the objectives so that the flow is not derailed by issues which are not germane to the matters at hand are all useful tips toward more productive meetings.

“Know exactly why you’re convening and define your goals to set the stage for achieving them.”

Rogelberg writes

In this article, the use of the Everything DiSC styles as part of meeting preparation and process is explore.

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Managing in the New Normal – A Practical Guide to Navigating the Impacts of Covid-19

Chartered Management Institute – The Better Managers Manual 2020 – “Managing in the New Normal – A Practical Guide to Navigating the Impacts of Covid-19”

“To support these managers and leaders as they navigate the crisis – both for themselves and for those they manage – the Chartered Management Institute (CMI) has assembled a set of tried-and-tested tools and resources. These tools, brought together in this Better Managers Manual, are designed around five key themes that the pandemic has presented us: flexible working; crisis management; mental health & wellbeing; the new employment landscape; and the new good governance.”

CMI, April 2020